API reference
Agent
The Agent object.
| Field | Type | Description |
|---|---|---|
channels |
array of string | Where people can reach it. One of: voice, chat, phone, whatsapp. New words may be added. |
created_at |
string (date-time) | |
description |
string | |
direction |
string | Whether it answers or calls. One of: inbound, outbound. New words may be added. |
id |
string (uuid) | |
kind |
string | What the agent is built to do. One of: form_filling, workflow, faq, custom, desk. New words may be added. |
name |
string | |
object |
agent |
|
project_id |
string (uuid) | |
published_at |
string (date-time) or null | |
status |
string | Only a published agent places calls. One of: draft, published, archived. New words may be added. |
updated_at |
string (date-time) |