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API reference

Agent

The Agent object.

View as Markdown
Field Type Description
channels array of string Where people can reach it. One of: voice, chat, phone, whatsapp. New words may be added.
created_at string (date-time)
description string
direction string Whether it answers or calls. One of: inbound, outbound. New words may be added.
id string (uuid)
kind string What the agent is built to do. One of: form_filling, workflow, faq, custom, desk. New words may be added.
name string
object agent
project_id string (uuid)
published_at string (date-time) or null
status string Only a published agent places calls. One of: draft, published, archived. New words may be added.
updated_at string (date-time)